Shipping Information

United States Postal Service Priority Shipping only.
Please allow 4-10 business days for shipment to arrive.
Orders will only be processed Monday - Friday 8:00am - 3:00pm (EST).

Any orders received after 3:00pm will be processed the following business day.

Want to know about our Exchange and Return policy?

We will only accept exchange requests made within 7 days of purchasing the hair.
Hair must meet the criteria below:

  • Contact us within 7 days of purchase to initiate exchange request.

  • Hair can NOT have been installed, colored, cut or altered in any manner.

  • Hair must be in its original bundle and not be untied.

  • Hair must be in its original packaging.

  • Product must be exchanged for something of equal or greater value.

  • Shipping and handling costs are the responsibility of the customer.

Merchandise must be physically received before an exchange can be granted.​